Chiefs prepare for mobile ticketing



March 28, 2018 - 11:00 PM

NFL: Kansas City Chiefs

ORLANDO, Fla. — Chiefs fans planning to attend Arrowhead Stadium in coming seasons should prepare for a bit of a change in how they think about their tickets. Team president Mark Donovan divulged during the NFL’s annual meeting that the Chiefs hope to go to 100 percent mobile ticketing in the near future.

Donovan said all of the Chiefs’ single-game tickets were distributed that way over the second half of last season, and so were all playoff tickets purchased by non-season ticket holders for the home wild-card loss to Tennessee. By the end of the season, 40 percent of those attending the team’s games entered using their phones instead of using paper or printed-out tickets, he said.

“It forced (fans) to adapt,” said Donovan, who added the Chiefs implemented the change so they could test the technology before ramping up efforts to get fans to download tickets digitally in 2018.

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