Debate sparks over cost of telemedicine

Though different health plans will take different approaches, overall, doctors will likely — as they did before the pandemic — get paid less for most telehealth than what they do in person. And players in the industry are divided over whether that will make care over phone and video rarer again.

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April 14, 2021 - 8:09 AM

Ansel Armstrong had just found a psychologist when COVID-19 turned the world upside down, forcing in-person care to go remote.

So video sessions replaced a 40-minute drive between Lawrence and Topeka.

“I love how much it frees up my schedule,” Armstrong said. It eased the process in other ways, too. “It’s like, you’re at home. I have my cat on my lap. I think it was a less stressful experience.”

A wide range of medical and mental health care weathered the forced exodus from bricks and mortar to the online realm during the pandemic. Many patients appreciated the convenience. Many doctors found it effective.

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