Facebook criticized in civil rights audit

A two-year audit of Facebook’s civil rights record found “serious setbacks” that have marred the social network’s progress on matters such as hate speech, misinformation and bias.

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July 8, 2020 - 9:59 AM

A two-year audit of Facebook’s civil rights record found “serious setbacks” that have marred the social network’s progress on matters such as hate speech, misinformation and bias.

Facebook hired the audit’s leader, former American Civil Liberties Union executive Laura Murphy, in May 2018 to assess its performance on vital social issues. Its 100-page report released Wednesday outlines a “seesaw of progress and setbacks” at the company on everything from bias in Facebook’s algorithms to its content moderation, advertising practices and treatment of voter suppression.

The audit recommends that Facebook build a “civil rights infrastructure” into every aspect of the company, as well as a “stronger interpretation” of existing voter suppression policies and more concrete action on algorithmic bias. Those suggestions are not binding, and there is no formal system in place to hold Facebook accountable for any of the audit’s findings.

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