Council reminds customers it’s not a ‘free-for-all’

Late fees will be waived, but Council members are concerned customers will face snowball effect of delinquent bills.

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April 14, 2020 - 9:48 AM

The Iola City Council spreads out for social distancing at Monday’s meeting, which was streamed live on Facebook. Photo by Richard Luken

In a typical month, Iolans who are past due with their utility bills would incur late fees, as well as additional charges if their services are disconnected for non-payment.

But this isn’t your typical month.

With a state order in place prohibiting utility suppliers from disconnecting service due to the COVID-19 pandemic, Iola City Council members agreed to waive, temporarily, the additional fees assessed to past-due accounts.

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