Allen County residents now receive emergency notifications through a new alert system, Genasys, following the county’s transition away from the long-used CodeRED platform.
County commissioners unanimously approved the change in August 2025, with the new system officially going live Oct. 1. CodeRED remained active during the transition period and was fully discontinued on Jan. 3. The switch was made at the request of Allen County Emergency Management Director Jason Trego, who said the new system offers improved functionality at a lower cost.
Trego noted that the county maintained both systems briefly to ensure continuity of service.
ALLEN COUNTY had relied on CodeRED for more than a decade. “I’ve been here since 2013, and that’s what we’ve used since at least then,” Trego said. While CodeRED served the county well, Trego said Genasys provides clear advantages.
“It’s a lot more user-friendly for us to use, and it’s a lot simpler for our citizens to log in and change and customize what alerts they want to get,” he said. He added that the system costs about half as much as CodeRED and has far more capabilities.
Genasys is a multi-channel emergency communication system that can send alerts by phone call, text message, and email. The system may be used to notify residents about threats to public safety, including tornadoes, flooding, gas leaks, power outages, and other emergencies. Phone calls will come from 620-302-1034, text messages from 65513, and emails from Allen County Emergency Alerts (noreply@genasys.com).
Allen County is not alone in making the change. Trego said several nearby counties are already using Genasys and spoke highly of the provider. Greenwood, Crawford, Elk, Wilson, and Montgomery counties all use the system and recommended it.
SINCE THE rollout, Trego said the transition has gone smoothly overall. Emergency Management staff continue to work with the Genasys implementation team to fine-tune the platform and ensure it functions exactly as intended. One feature still being finalized is an automatic posting of alerts to the Allen County Emergency Management Facebook page.
“We’ve run into some technical difficulties with that that we’re working through with them,” Trego said, describing the issues as minor backend adjustments.
Residents can sign up for Genasys alerts by visiting allencounty911.org/genasys. The page includes detailed information about the system and a registration link. Trego added that the process is straightforward and encourages residents to enroll so they receive timely emergency information when it matters most.
