Japanese retailers use robots to stock shelves

U.S. tech giants Microsoft Corp. and Nvidia Corp. collaborated with Telexistence on the development and technology of the bots.


World News

August 11, 2022 - 4:15 PM

A robot replenishes drinks in refrigerators in a Japanese store. (Telexistence Inc./TNS)

Telexistence Inc. and FamilyMart Co. are rolling out a fleet of AI-driven robots to restock shelves in 300 convenience stores across Japan.

The robot arms are designed to replenish drinks in refrigerators and are now in mass production, Tokyo-based Telexistence said in a statement Wednesday. They’ll be installed in FamilyMart locations across major metropolitan areas later this month and help relieve store workers while also filling the void left by a shrinking workforce in the country.

Dubbed TX SCARA — standing for Selective Compliance Assembly Robot Arm — the machines are largely autonomous, with remote piloting as a fallback option should the artificial intelligence fail or encounter out-of-place items. Each unit can replace one to three hours of human work per day per store, Telexistence said.

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