Record claims flood antiquated system; surprise, surprise

Kansas was ill-prepared to handle the influx of unemployment claims due to the COVID-19 pandemic.



April 14, 2020 - 10:37 AM

Woe to the newly unemployed in Kansas.

Computer crashes, dropped calls and flooded phone lines are the new norm at the Department of Labor since tens of thousands have begun seeking relief from the COVID-19 pandemic.

The problem is twofold.

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