Our close encounter with cyber criminals was unnerving

To know complete strangers gained access to our credit and banking accounts has left my husband and I shaken to the core. 

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April 12, 2024 - 3:23 PM

After our experience, it will take a long time before we feel confident we are secure from further fraud, which, I suppose, should be the new norm for us all. PHILIPP KATZENBERG/UNSPLASH

Almost a week later, my husband and I are still reliving the nightmare.

Last Saturday, we fell victim to a phishing attack and were almost scammed out of $50,000.

It began with a text that read: “Capital One: Did you attempt to use your card for $1,782.03 at Best Buy? If you recognize this transaction, reply YES. If not, reply NO.”

Naturally, I replied in the negative.

Then came a follow-up.

“Capital One: Your card is restricted. Would you like to speak with a representative? Reply YES or NO.”

And so it began. 

What appeared to be a very patient gentleman was in fact a very calculating thief hoping we would swallow the bait.

By some means he had accessed not only my cell phone number but also my checking and credit card accounts and charged outrageous amounts for laptops, cell phones, computer software and other electronic goods. 

Viewing my statement, the charges were all pending. 

His goal was to lure me into assuring Capital One I wanted the goods.

“That’s how we catch the thief, ma’am,” he said.

Though it seemed far-fetched, we admitted this was way beyond our ken and he must be right. 

After all, the purchases were there in black and white.

We still shake our heads at our gullibility.

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