Allen County’s emergency communications team received national acclaim at the annual Navigator conference, held April 14–17 in Orlando, Fla., where they were honored with the Accredited Center of Excellence (ACE) designation for medical dispatch. Representing…

Law enforcement agencies in Nebraska, Nevada, South Dakota and Texas reported temporary outages to 911 services before saying hours later that services had been restored. It was not immediately clear what caused the outages or…

WICHITA, Kan. (AP) — The family of a 22-year-old woman who died in an apartment fire in Wichita after mistakes by the 911 dispatch center believes the center has “systemic issues,” and the local firefighters…

A county commissioner wants to explore more options to develop an emergency backup plan for the 911 system. Commissioner David Lee suggested Chelsie Angleton, 911 director, look at alternatives to a proposal she’s working on…

Allen County’s 911 center is getting some upgrades. Chelsie Angleton, interim 911 communications director, along with Karen Kimball, received permission from Allen County commissioners to make several key purchases for the dispatch station. One item…

TOPEKA, Kan. (AP) — Some officials charged with upgrading Kansas’ 911 system say a nearly three-hour outage across the southern part of the state on Sunday revealed the potential for future major disruptions to emergency…

Angela Murphy sits in her office reflecting on how far the 911 dispatch center has come in its 10 years. In that time the department has moved from under the auspices of the city to…

The Prairie Dell 4-H Club met Monday at the Allen County Critical Response Center to tour the 911 center. Karen Kimbell explained how the 911 center reacts to an emergency call. Club members then had…

A new program will help Allen County Emergency Communications receive fast and accurate device location data for 911 emergency calls from mobile devices.  The first and most important question in every 911 call is “What’s…