Dispatcher’s 20 years lauded

Allen County commissioners recognized dispatcher Theresa Francis Tuesday for her 20 years with Allen County 911.

Chelsie Decker, Allen County 911 Director, understands how stressful a dispatcher’s job can be. That’s why she was full of praise for Theresa Francis, who was honored for 20 years of service in the role at Tuesday’s county commission meeting.  

“I want everyone to take a second and think about the newspaper headlines over the last 20 years,” Decker told those gathered in the courthouse basement. “Now, I want you to think about where most of those stories begin — where those first moments of someone’s worst day often start. They start with a call to 911.” 

Commissioners presented Francis with a plaque celebrating her 20th anniversary. Francis was clear she’s not retiring. “I can’t afford it,” she joked. Decker, however, noted Francis’s compassion and skills likely play a role in her wanting to stick around. 

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